How far in advance should I book?
We recommend booking 2-4 weeks in advance for best availability, especially for peak season and weekends. However, we accommodate last-minute bookings when possible. Call +1 267-209-0747 for urgent requests!
How many passengers fit on a coach bus?
Our fleet ranges from 30-56 passenger capacity depending on the bus model. Each passenger gets a comfortable seat with good legroom. We can advise on the best bus size for your group.
What amenities are included?
All rentals include: climate control, comfortable reclining seats, onboard restroom, luggage storage, and WiFi connectivity. Many buses also have entertainment systems and power outlets for devices.
Do you offer drivers for long-distance trips?
Yes! All rentals include a professional driver. For trips over 10 hours, we coordinate driver rest breaks and can provide two drivers if needed for continuous service. Federal regulations limit driving to 10 hours per driver per day.
What payment terms do you offer?
We accept all major credit cards and offer flexible payment options. A deposit secures your booking, with final payment due before service. Corporate accounts available with NET 30 terms.
Can I make multiple stops during the rental?
Absolutely! Our hourly and daily packages include multiple stop coordination. Let us know your itinerary, and we'll plan the route to accommodate all your stops within the rental period.
What's your cancellation policy?
Cancellations 30+ days out: full refund minus $100 admin fee. 14-30 days: 50% refund. Less than 14 days: no refund but you can reschedule within 6 months. Contact us immediately if plans change.
Do you offer school group discounts?
Yes! We offer special rates for schools, nonprofits, and large groups. Contact our group coordinator for volume pricing and flexible payment options designed for educational institutions.
Are drivers trained and certified?
All our drivers are licensed professionals with commercial certifications and background checks. They're trained in passenger safety, customer service, and long-distance travel protocols.
