How far in advance should I book?
We recommend booking 24-48 hours in advance for best availability, especially for airport transfers and peak times. However, we accommodate same-day bookings when possible. Call +1 267-209-0747 for urgent requests and immediate availability.
What airports do you service?
We provide professional limo service to all NYC airports: JFK International, LaGuardia, and Newark Liberty. All transfers include flight tracking, meet & greet service, and complimentary wait time for flight delays.
Are tolls and parking included?
Yes! All tolls, parking fees, and airport fees are included in our quoted prices. No hidden charges or surprise fees. The price you see is the price you pay, guaranteed.
Do you offer corporate accounts?
Absolutely! We offer dedicated corporate account management with invoicing, expense reporting, priority scheduling, and flexible payment terms. Perfect for businesses needing regular executive transportation or client entertainment.
What if my flight is delayed?
No problem! We track all flights in real-time and adjust pickup times automatically. You receive 60 minutes of complimentary wait time for airport pickups. Your driver will be there when you land, guaranteed.
Can I make multiple stops?
Yes! Hourly charters include unlimited stops within your booked time. Perfect for business meetings, sightseeing tours, or running errands around Manhattan. Just communicate your schedule with your chauffeur.
What's your cancellation policy?
Cancellations 24+ hours before pickup: full refund. 12-24 hours: 50% refund. Less than 12 hours: no refund. We understand plans change—contact us immediately if you need to modify your reservation.
Are your drivers experienced with NYC?
All our chauffeurs are TLC-licensed professionals with extensive NYC experience. They know every neighborhood, shortcut, and traffic pattern. Background-checked, professionally trained, and committed to excellent service.
What payment methods do you accept?
We accept all major credit cards, corporate accounts, and cash. Payment can be made in advance or after service. Corporate billing and invoicing available for business accounts with NET 30 terms.
